RHEDESIUM processes such data as a processor under the direction of our customers. Our customers, as data controllers, are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to collecting their customers’ Personal Data.
1. What Information We Collect About You
When You Visit Our Website
We collect Personal Data from you when you submit web forms or interact with our website, for example subscribing to a blog, signing up for a webinar and if/when you buy any products featured on RHEDESIUM. We may ask for your email address, first and last name, and other similar business information.
INBOUND and Other Event Information
When/if you register we collect information such as name, address, and email address. We use this information to communicate with you and in some cases facilitate your registration.
Account and User Information
We collect Personal Data when you sign-up for a RHEDESIUM account [if offered], create or modify user information, set preferences, or provide any other related information to access or utilise our Subscription Service.
We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each readers consent via email or through other agreements between users and RHEDESIUM prior to posting the customer's name and testimonial.
When you visit our websites or when you use any offered Subscription Service, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses.
We collect usage data when you interact with any offered Subscription Service. We may engage third-party providers to collect usage data, and we only share data with these providers in an unidentified manner. Usage data includes metrics and information regarding your use and interaction with any offered Subscription Service such as what product features you use the most, and how often certain features are triggered in your account.
How We Use Your Information - To Provide the Product and Services
We use the information you provide to us to market and promote the products, services, and other offerings. For example, we use the information, like your email or physical address, to send information or Journals or other products and content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business. We use this information to promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences.
We use your account information and Customer Data to provide the product and services to you. For example, we use the email address you provide when signing up for the product, and we use your payment information to process payments for paid use of any offered Subscription Service or sale of products.
To Secure and Protect our Users
We use your account information to investigate and help prevent security incidents. We may also use this information to meet legal requirements. We use your information to verify user accounts and new product sign-ups, and to detect and prevent product abuse.
Social Media Features
We offer publicly accessible message boards, blogs, and a forum. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the websites if you so request, as described in the section "To Unsubscribe From Our Communications" below. We share your data with third parties when you give us consent to do so.
Legal Basis for Processing Personal Data (EEA and UK visitors only)
Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it. However, we will normally collect Personal Data from you only where we have your consent to do so, where we need the Personal Data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Data from you. If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data). Similarly, if we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
We Collect Third Parties and Service Providers. We employ other third parties and service providers to provide services on our behalf to our website visitors, our customers, and users of the product and services [such as PAYPAL]. We may need to share your information with service providers to provide information about products or services to you. Examples may include removing repetitive information from prospect lists, analysing data or performing statistical analysis on your use of any offered Subscription Service or interactions on our websites, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, developing and improving the product and services, and providing customer service or support. These service providers are prohibited from using your Personal Data except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and data protection policies and standards.
We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process. If you use any offered Subscription Service, Customer Data is considered Confidential Information and you should review the Confidentiality terms in the Customer Terms of Service for more information.
Data Storage and Security
We use a variety of security technologies and procedures to help protect your Personal Data from unauthorised access, use or disclosure. We secure the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Data is protected using appropriate physical, technical and organisational measures.
Retention of Personal Data
How long we keep information we collect about you depends on the type of information and how we collect and store it. After a reasonable period of time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible. We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Data and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request.
Third Party Tracking Technologies
OTHER Important Privacy Information.
We will never sell your Personal Data to any third party.